Our company

PRESS RELEASE: Dovetail Services (UK) Ltd appoints Gill Lambert as Client Services Director. Click here for details.

When Dovetail launched, it had the simple goal of becoming the finest subscriptions marketing & fulfilment bureau in the UK. This ambition is being realised by the company's focus on 'Delivering to publishers by delighting their customers'. With the whole company pulling towards this end game, Dovetail is fast becoming the bureau of choice for publishers.

Dovetail's rock solid ownership, 50% owned by Immediate Media and 50% by Dennis Publishing, has always provided a great platform from which to grow. Both companies have a major commitment to subscriptions. Immediate Media have one of the fastest-growing subscription bases in the UK, whilst Dennis Publishing's subscription activity represents 40% of its total circulation.

Our services

Customer services

Our call centre handles in excess of 1,000,000 telephone calls a year and all emails are answered within 24 hours. Our teams are trained to both up-sell and cross-sell across client portfolios.

Web solutions

Dovetail offer a high standard of web solutions ranging from e-commerce websites, abandoned basket functionality and API integration.

App integration

Dovetail has developed a functioning API with many digital providers allowing you to give your print subscribers instant access to the digital edition of the magazine.