Our vision is encapsulated in our positioning statement: ‘Delivering to publishers by delighting their customers’. From board level to the warehouse team, the whole company is pulling towards this goal. Delivering excellent customer service and marketing functions, we can bring long-term profitability for all our clients.

We've made our vision real by...

  • Developing high quality customer relationships
  • Special emphasis on maintaining an open and transparent working relationship with clients
  • Continuous staff training to encourage greater understanding of subscriptions marketing and customer care
  • Expanding the customer relationship through cross-selling and up-selling services
  • Intelligent reporting (through web-based services) tailored to individual publisher needs
  • Continuous investment in the latest web technologies with our in-house development team
  • Simple and competitive rate card pricing, that rewards ‘good’ subscription marketing

We may be setting ourselves some tough goals, but there’s one thing you can be assured of – we’ll not take our eye off delivering standards of excellence in customer services and subscriptions marketing.

Dovetail. Subscriptions marketing and fulfilment. To contact us please call +44 (0)844 815 0855 or email contact@dovetailservices.com